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Are You Neglecting This Silent Growth Killer in Your small business?
Unmasking the Hidden Barriers to Your Business Success
Hello, AI Prodigy!
Are you seeing a decline in repeat business or receiving more negative customer feedback than usual?
These could be signs of a silent growth killer lurking in your small business - ignoring customer retention. It’s an easy trap to fall into as we often focus more on acquiring new customers than nurturing the ones we already have. However, ignoring retention can lead to stunted growth and decreased profitability.
So, what’s at the heart of this problem?
It typically comes down to ineffective customer relationship management (CRM). If your business isn’t prioritizing ongoing relationships with customers, you could be inadvertently driving them into the arms of competitors.
Onward to securing customer loyalty,
Justin,
Founder, Advendo.ai
🤔 ONE THOUGHT
It’s time to turn the tables. Here are three actionable steps to regain control:
1. Focus on Customer Service: Deliver an exceptional customer experience every time. Ensure your team is trained and motivated to serve customers well.
2. Implement a CRM System: Use a system that enables you to track customer interactions, preferences, and feedback effectively.
3. Engage Regularly: Don’t wait for customers to come to you. Reach out to them with personalized communications, offers, and appreciation.
🧠 ONE TOPIC
Business Growth and Marketing in Hard Times
In the relentless landscape of business, where economic downturns and unforeseen challenges come as part of the package, there's always a narrative that stands out: While some companies stumble and recede into the shadows, others stand tall, adapt, and often emerge even stronger. What sets these victors apart from the vanquished? What makes certain businesses not just survive but flourish and redefine success during tumultuous times? I penned this post because, much like many of you, I didn't have the answers. But I did have the questions. And here's what I discovered.

🧠 ONE TOPIC
From China to Brazil, here’s how AI is regulated around the world
Artificial intelligence has moved rapidly from computer science textbooks to the mainstream, generating delights such as the reproduction of celebrity voices and chatbots ready to entertain meandering conversations.

🐦 ONE TWEET
Introducing ChatGPT Enterprise: enterprise-grade security, unlimited high-speed GPT-4 access, extended context windows, and much more. We’ll be onboarding as many enterprises as possible over the next few weeks. Learn more: openai.com/blog/introduci…
— OpenAI (@OpenAI)
5:09 PM • Aug 28, 2023
⏱️ ONE TEST
Are you leveraging AI to its full potential in your business? Take this quick self-assessment quiz to find out.
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